These are some of the most common online shopping fails, complete with personal anecdotes from those who have survived them.
Not Checking the Return Policy
From fees for return shipping labels to getting e-credits instead of refunds, returns when shopping online are a pain. And since you’re not actually seeing the merchandise in person or trying it on to see if it fits when buying, returns are relatively commonplace when shopping online.
While you don’t have to head to the store to return an item, you may have to head to the post office, print various shipping labels, buy an envelope or box or dig through poorly designed websites to figure out if and how you can complete a return for something you bought online.
Elise, an Indiana resident, experienced this firsthand when she did online shopping hauls at a few stores. One store charged her $7 for a return label to send the item that didn’t fit quite right back for a return, while another vendor only provided her with an e-credit to use online instead of a refund for an item that didn’t work for her. “You have to be careful with the online return policies,” she said.